Introduction

Welcome to the privacy policy of Futuco (“we,” “us,” “our”). This policy explains how we collect, use, disclose, and protect your personal information when you visit our online store (the “Website”) or use our products and services. By accessing or using our Website, you agree to the terms of this Privacy Policy.

Definitions

• “Futuco” refers to the brand owned by 3 Circle Technologies Inc.
• “Molecule Global (Pty) Ltd” refers to the company administering the brand and running the online store.

• “Website” refers to the online store operated by Molecule Global (Pty) Ltd.
• “User” or “You” refers to any person accessing or using the Website.
• “Personal Information” refers to information that can identify an individual, such as name, email address, phone number, and payment details.

Information We Collect

1 Personal Information: When you create an account, make a purchase, subscribe to our newsletter, or contact us, we collect personal information including your name, email address, phone number, and payment information.

2 Usage Data: We collect information about how you interact with our Website, such as your IP address, browser type, operating system, pages visited, and the dates/times of your visits.

3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, gather usage data, and provide personalized content.

4 Geo-Location Data: We use your IP address to determine your location for the purpose of redirecting you to the appropriate country-specific site.

Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds as outlined in the Protection of Personal Information Act (POPIA):

1: Consent: Where you have given us explicit consent to process your personal information for specific purposes.

2: Contract Performance: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.

3: Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

4: Legitimate Interests: Where processing is necessary for the purposes of our legitimate interests, provided that your interests or fundamental rights do not override those interests.

User Consent

1: Obtaining Consent: By providing your personal information, you consent to our processing of your data as described in this Privacy Policy. Consent is obtained through checkboxes, forms, or other explicit means.

2: Withdrawing Consent: You have the right to withdraw your consent at any time by contacting us at the details provided below. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

How We Use Your Information

1: To Process Orders: We use your personal information to process and fulfill your orders, including

payment processing, shipping, and providing order confirmations.

2: Customer Support: We use your information to provide customer support, respond to inquiries, and resolve issues.

3: Marketing and Communications: With your consent, we may use your information to send you newsletters, promotional offers, and other marketing communications.

4: Improvement of Services: We analyze usage data to improve our Website, products, and services, ensuring a better user experience.

5: Legal Obligations: We may use your information to comply with legal obligations, such as tax and accounting requirements.

Sharing Your Information

1: Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, delivering orders, and providing customer support.

2: Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

3: Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

User Responsibilities

1: Account Security: Users are responsible for maintaining the confidentiality of their account information and password. Please notify us immediately if you suspect any unauthorized use of your account.

2: Accurate Information: Users must provide accurate and complete information when creating an account or making a purchase.

Data Security

1: Security Measures: We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure socket layer (SSL) technology.

2: User Responsibility: You are responsible for maintaining the confidentiality of your account information and password. Please notify us immediately if you suspect any unauthorized use of your account.

Data Retention

1: Retention Period: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

2: Deletion of Information: You may request the deletion of your personal information at any time, subject to legal obligations to retain certain data.

Data Minimization

1: Principle: We only collect and process personal data that is necessary for the specific purposes outlined in this Privacy Policy.

2: Minimization Efforts: We regularly review our data collection practices to ensure they comply with data minimization principles.

Your Rights

1: Access and Correction: You have the right to access and correct your personal information. You can update your account information through your account settings on our Website.

2: Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

3: Right to Withdraw Consent: If you have given consent for the processing of your personal information, you have the right to withdraw your consent at any time.

4: Right to Complain: If you believe that we have violated your privacy rights, you have the right to lodge a complaint with a supervisory authority.

Cookies Policy

1: Use of Cookies: Our Website uses cookies to improve your browsing experience, provide personalized content, and analyze site traffic.

2: Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them).

3: Managing Cookies: You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our Website.

Children’s Privacy

1: General Statement: Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

Third-Party Links

1: Third-Party Websites: Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

1: Transfer of Information: We may transfer your personal information to countries other than your own, including to our servers and service providers in different countries. These countries may have data protection laws that are different from those of your country.

2: Safeguards: When we transfer personal information internationally, we will take appropriate steps to ensure that your personal information receives adequate protection in accordance with this Privacy Policy

Automated Decision-Making and Profiling

1: Automated Processes: We may use automated decision-making and profiling to provide personalized content and recommendations based on your usage data. You have the right to opt-out of automated decision-making and profiling by contacting us.

Third-Party Analytics

1: Use of Analytics Services: We use third-party analytics services, such as Google Analytics, to collect and analyze usage data. These services help us understand how users interact with our Website and improve its functionality.

2: Data Collection by Third Parties: These third parties may use cookies and other tracking technologies to collect information about your use of our Website and other websites. This data is used to analyze and track data, determine the popularity of certain content, and better understand online activity.

Social Media Features

1: Integration with Social Media: Our Website may includes social media features, such as the Facebook Like button and widgets, such as the Share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly.

2: Social Media Privacy Policies: Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Website and indicating the date of the latest revision.

Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Email: zasupport@futuco.tech

WhatsApp: +27 68 600 4883

Address: Ground floor, Building 4, 50 Constantia Blvd, Constantia Kloof, Johannesburg, South Africa, 1709